Andrew Pettigrew

INTRODUCTION an organization is something more than what financial resources, physical structures, equipment and organization chart. It is also a curry structure social and human, that has proper life, that it grows, develops and adapta it the requirements of the involving external interns and. Having this vision, during the passed century, in the decade of 70 the companies had mainly started if to organize searching advantage competitive. From the years 90 many scholars had only initiated the development of a series of works with the concern to contribute for the construction of companies directed toward the market, focando themselves in the learning and with business-oriented the purpose to face an environment each more competitive time being gotten advantages on the competitors in the conquest of new businesses. How much to the cultural difference, this cannot be focada only exclusively in the context of the culture of the organization, having if, also, to take in account the ethnic origin of its participants and the regional culture where the company if it finds inserted. In this direction it is observed that all organizacional culture possesss historical roots. This theoretical itinerary must be traced from the experiment of Hawthorne undertaken for Elton Mayo and its collaborators.

In this study already a protoconceito of organizacional culture was present, understood as ' ' ideological systems simblicos' ' (AKTOUF, 1990). It is not treated, however, to carry through a historical reconstruction; however it is important to more know a little regarding the theoretical production on organizacional culture. Different researchers, with varied perspectives, already had launched themselves in this effort. How the analyses developed for (Aktouf – 1990 and Ppin? 1998 apud JAIME 2006). Diverse authors are classified in this source, as Edgar Schein, Andrew Pettigrew, William Ouchi, Chrales Handy, the pairs Peters and Waterman, Deal and Kennedy and Pascale and Athos. They seem to agree to relation to some estimated as: Toda organization possesss a culture; Essa culture it explains very of the phenomena that occur in the organization; Ela can favor or make it difficult the organizacional performance; A culture can be diagnosised e, applying itself certain methodologies, be managed, transformed, or even though entirely created; A leadership is the process that determines the formation and the change of the organizacional culture; Um of the papers most important of the leaders in the organizations is exactly the creation, management and, if necessary, change of the organizacional culture; to Entender the culture of the organizations helps the negotiation process.

Daphinis Souto Blacksmith

Some authors look for to establish the state of health of the man in some periods of training. Souto (2007, P. 15) tells to these four periods of training: 1? A state of excellent health, is a theoretical state in which the life of a person if it approaches to its complete potentialities; 2? A state of health subtimo, or incipient or subclnica illness (it is considered that this is not an illness state, however is antistate of illness); 3? A state of manifest illness or incapacity; 4? A state of many serious illnesses or apparent death. These periods of training go of the perfect health until the complete absence of health, or to the death. The diagnosis depends on the definition of health for the person who makes the judgment. However, the preamble of the Constitution of the World-wide Organization of Sade (OMS) considers the health ‘ ‘ as a complete state of welfare physicist, mental and social and not only the absence of illness or enfermidade.’ ‘ The OMS also affirms that: The joy of optimum state of health that is possible to reach all constitutes one of the basic interests of the human being, without distinction of race, religion, opinion politics, economic and social condition. health of all the peoples is basic condition for the achievement of the peace and the security and depends on the narrowest cooperation of individuals and States. Daphinis Souto Blacksmith (2007, P.

19) affirms that the best definition of health is of that it is resulted a balance state, in which diverse factors that has influence on it is equaled. As the author: ‘ ‘ it is a balanced, dynamic and harmonic relation between the biological conditions and the social environment and, that is, with the environment. (…) When the system is in balance state, the health prevalece.


In the difference in if treating the conflict it can be in the signal of the healthful one, a prophecy of progresso’ ‘. (HAMPTON Apud, 1991 p 290). The interpersonal conflicts appear between individuals for the following reasons. More info: Dr. Caldwell Esselstyn Jr.. 3,2 INDIVIDUAL DIFFERENCES the differences to some levels between people can cause inevitable situations of conflict.

These differences can be gifts in the values, beliefs, attitudes, sex, ages and experiences. Making with that some situations are analyzed in multiple ways, for some citizens, giving inevitably the situations of divergence of points of view. (ALMEIDA, 1995). 3,3 LIMITATION OF the RESOURCES Unhappyly the availability of resources is limited in the organizations, groups or families, none of these has all the resources that need or desire. Soon so that the allotment of the resources is effected of a form joust has necessity of taking of decisions: – who occupies the space? – who executes this work? – who uses this resource? – who is informed? – who has the power? For the resources to be limited, these are white of competition. The unamimity is difficult when it is distributed equitable, therefore who always exists finds that he is wronged.

(OF DREU; WEINGART; 2002; DIMAS, LOURENZO and MIGUEZ 2005). 3,4 DIFFERENTIATION OF PAPERS Of the difficulty of definition of who can give order to the other will be able to give to origin the interpersonal conflicts. If this order is not respected for the other, of – the conflict. (ALMEIDA, 2005). 4 CONSEQUNCIAS OF the CONFLICT 4,1 RESULTS OF SITUATIONS CONFLITUAIS All the conflict situation finish with results that reach want the organization for one all, want the involved people in the conflict. For the organization, the conflict can be positive, and originate creativity and change being, for times the only form to attract attentions.